Privacy
Policy
Your Privacy is Important to Us!
Your privacy is important to us.
We understand the importance of retaining the privacy of users and the confidentiality of information. We are committed to safeguarding your privacy and ensuring the security of data. This Privacy Policy (‘Policy’) applies to PLOC and outlines how PLOC collects, uses, shares and protects information. By accessing this website, we assume your consent and knowledge, to accept this Policy and that you have understood the Policy as described.
General Information
This Policy applies to rely.homes (‘PLOC’) owned and operated by Delpay People Private Limited (incorporated under the provisions of the Companies Act 2013 having its registered office at Lucknow, Uttar Pradesh), a reference to which shall also include all affiliates. We are a real estate service connecting people in the real estate market. Ploc provides you with access to a variety of services available through the PLOC website.
PLOC Policy is incorporated as a part of rely.homes Terms of Use. Please read this Privacy Policy and our Terms of Use carefully before using our Services. By using our Services, you agree to the provisions of this Privacy Policy. We collect the minimum amount of information that is commensurate with providing the user with premium service.
Collection of Information
PLOC’s primary use of the collected information is to facilitate the task you came to the website to accomplish. Collection of Information is done through means including information provided directly while using our website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
Profile Data
Personally Identifiable Information, is user’s Profile Data that can voluntarily identify the user (for example, your name, and email address) which you willingly provide when deciding to engage in different activities associated with us. We will combine the information you give to us and information we automatically collect about you to maintain and improve the accuracy of the records we hold about you.
Demographic Data
The IP address is also used to help identify you and to gather broad demographic information related to you. We emphasize that we retain the right to employ the information derived from your interactions with the website for analytical purposes, enhancing the website and our services, as well as expanding the range of real estate listings offered on our website. We may use analytics tools to gain insights into user demographics without directly identifying individuals.
Log Data
We collect information using logging and cookies, such as IP addresses, which can sometimes be correlated with Personal Information. The servers automatically record information, Log Data, created by use of the services. Log Data may include details like your IP address, browser category, operating system, the originating web page, viewed pages, geographic location, mobile service provider, device, search queries, and data related to cookies. When you visit our websites to download or retrieve information, the data we gather is primarily statistical in nature, for example, the domain through which you connect to the internet, the time and date of your site visit, and the internet address of the site that directly linked you to our site.
Non-identifying Information
We collect non-identifying information when you interact with our website and services. The non-identifying information We may collect includes Website usage data, device information, referral sources, and aggregated data. At PLOC, we take data privacy seriously and ensure that all non-identifying information is aggregated and anonymized to prevent the identification of individual users.
Analytics
We utilize retained information for monitoring and analyzing the usage of the Service, managing the technical administration of the Service, enhancing its functionality and user-friendliness, and ensuring that users have the necessary authorization for the service to process their requests.
Cookie
Your web browser includes a built-in feature for storing small data files known as “cookies.” These cookies contain information that enables a website to identify your account. Most internet browsers automatically accept cookies, although users can control the use of cookies through your browser settings if you prefer not to enable cookies. Kindly note that disabling cookies may result in certain features of our services being nonfunctional
Changes to Policy
Any and all changes to our Policy will be posted on this page and will supersede the current version of our policy. We will make reasonable efforts to alert you to any modifications in our policy. Nevertheless, as a precaution, we recommend reviewing this document each time you visit the website to confirm that it aligns with your preferences.
Compliance
PLOC in all good faith is in compliance with all applicable privacy laws for the purposes of this Policy, including the Information Technology Act 2000 and the rules made thereunder. We absolve ourselves of any responsibility for liability arising from the violation of the applicable law, regulation, or legal process by third parties and the resulting consequences. All the terminology employed in this Policy shall bear the same connotations and definitions as ascribed to them in the IT Act and the associated regulations or within our Terms of Use. To eliminate any ambiguity, it is important to emphasize that this Policy applies to all users of the website.
Security Concerns
One of the primary objectives behind this Policy is security concerns. We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access. Our website has implemented rigorous security measures, as mandated by law, to safeguard against the loss, misuse, and alteration of information within our purview.
Data transmitted between your device and our servers is secured through encryption technologies to ensure the confidentiality and integrity of your information. Upon acquisition of your data, we diligently follow stringent security protocols to shield it from unauthorized access. Access to your information is strictly controlled and limited to authorized personnel. PLOC may disclose all or part of your personal details in response to a request from law enforcement authorities or in case of a bonafide requirement to prevent an imminent breach of the law.
Grievance
All users can contact our Grievance Officer for necessary clarifications and for restricting our use of your Profile data. PLOC has exclusively appointed a Grievance Officer for the redressal of any issue. To report any inconsistency on the website, excluding cybersecurity incidents, users can contact our Grievance Officer – Ms. Mili Rathore at grievance@rely.homes to furnish information regarding the issue. Upon receipt of this information, PLOC undertakes to investigate the misconduct and implement suitable measures to address it.
Commitment
We understand the trust you place in us when you use our services, and we take our responsibility to handle your data with care and diligence. This Policy is designed to be informative and accessible. PLOC provides clear and understandable information about how we collect, use, and protect your personal information. Our goal is to strive to be completely transparent about the data we collect, why we collect it, and how we use it, in order to find your new PLOC!
Communication
We collect data concerning any communication you may have received from us, or which have been accessed by you, and if you have clicked on/accessed any links within such communication. Our communication with users include service notifications, marketing materials, property alerts and other customer support aids. We may communicate with you through various channels to provide information, updates, and assistance related to our services.
If you have any questions or concerns about our communication practices or wish to update your communication preferences, please write to us at hello@rely.homes or reach out at 81-8888-9999.